After a decade, Congress could finally bring 911 into the Internet age – TechCrunch


RapidSOS EC-1 Part 4: Next Generation 911

When it comes to For user interface design, the 911 is as good as it sounds. It’s the “most recognized number in America,” says Steve Souder, a prominent 911 leader. Simple, fast, and works from any phone in America. No matter what the emergency is, the people taking the calls from the other end will sort and send the assistance.

I’ve taken that ubiquity and simplicity for granted in the last three parts of this EC-1 on RapidSOS as we look at the startup’s origin story, business and products, as well as your engine of alliances and business development. The company is deeply enmeshed with 911, which means that the prospects for 911 as a system will largely determine RapidSOS’s trajectory for years to come, or at least, until its international expansion reaches scale and is less dependent on it. US market.

At this time, a $ 15 billion funding bill to invest in NG911 was proposed in Congress as part of the LIFT America infrastructure bill that is currently working its way through the appropriations process and negotiations between Democratic and Republican leaders.

Now, you might think, “911, how could they screw that up?” But this is America and it would surprise you.

Despite the daily heroic work of tens of thousands of 911 employees keeping this fragile system afloat, the reality today is that America’s emergency calling infrastructure is in a dangerous state. After more than a decade of intense promotion, the transition to the “next generation” of 911 (called the NG911), which would replace a voice-centric model with an Internet-based one designed around data streams, has progressed, with some early traction but little universality.

What a report from the Congressional Research Service described it just a few years ago, “funding has been challenging and progress has been relatively slow.” Three years later, the words are as true as they were then.

Since the future of RapidSOS ultimately depends on a competent government capable of providing the core infrastructure, this fourth and final part of EC-1 will look at the current state of 911 services and what are their prospects and ultimately how they are you must judge as a last resort. RapidSOS given everything we’ve seen.

The three-digit number that appears to have three digits

911 was invented in the late 1960s to unify the United States around one emergency number. The first forays to create hotlines had sprung up in cities and states, but each used its own system and phone number, creating huge complications for travelers and people living on jurisdictional boundaries. President Lyndon Johnson’s 1967 Crime Task Force recommended creating a single number for emergency calls as a crime prevention tool, and on February 16, 1968, the first call to 911 was dialed in Haleyville, Alabama.


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