By one estimate, Americans call 911 roughly 240 million times a year.
Sending emergency services to the correct location seems straightforward, but each 911 call is routed through one of thousands of call centers known as Public Safety Answering Points (PSAPs).
“Each 911 center is very different and they are as diverse and unique as the communities they serve,” said Karin Marquez, RapidSOS senior director of public safety.
A PSAP serving New York City is a 450,000 square foot blast-resistant cube located on nine acres, but there are also “agencies in rural America that have a person who works 24 hours a day, 7 days a week and they are there to answer three calls a day, ”said Márquez.
Founded eight years ago, RapidSOS processes more than 150 million emergencies each year at approximately 5,000 PSAP. The company’s technology helps call centers integrate requests from cell phones, landlines, and IoT devices.
“Your technology is almost certainly built into the smartphone you carry and many of the devices you have out there,” writes editor-in-chief Danny Crichton in a four-part series that looks at the origins of the company and the resulting success:
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- Part 1: The early years and why a consumer apps company turned to govtech and integrated services for technology and device companies.
- Part 2: How RapidSOS Made Its Pivot And Why Its Current Business Model Has Worked So Well.
- Part 3: To transform 911 services, RapidSOS established dozens of corporate and individual partnerships.
- Part 4: Examines the future of 911 and RapidSOS in light of limited funding for infrastructure.
“Honestly, I’ve never known a company like RapidSOS with so many signed partnerships,” says Danny, who initially wrote about the company six years ago.
“He has closed dozens of partnerships and business development deals, and with some of the biggest names in technology. As it does? This story is about how he built a successful BD engine. “
Thanks so much for reading Extra Crunch this week!
Senior Editor, TechCrunch
How to prepare for mergers and acquisitions, your most likely exit route
The headlines may be full of mega deals, IPOs and SPACs, but in all likelihood, you will exit your startup through a relatively smaller merger or acquisition, writes Ben Boissevain in a guest column.
“The IPO market is healthy again, but M&A still account for 88% of exits – so far this year, there have been 503 IPOs and 5,203 deals,” writes Boissevain, founder of Ascento Capital.
“While it’s good to fight for a $ 1 billion plus sale, a successful IPO, or a SPAC deal, it’s practical to prepare your startup for a smaller transaction.”
Duolingo raises IPO price target to benefit educational technology startups
American educational technology company Duolingo increased its IPO price range on Monday morning, targeting $ 95 to $ 100 per share, up from the previous guidance of $ 85 to $ 95 per share.
“The fact that Duolingo is increasing its IPO price range indicates that we are more likely to be on the path to a strong offering than a weak one,” says Alex Wilhelm.
Data-driven iteration helped China’s Genki Forest grow into a $ 6 billion beverage giant in 5 years
Many Extra Crunch readers will not have heard of the fastest growing bottled beverage company in China – Genki Forest is a direct-to-consumer startup that began selling its sodas, milk teas, and other products just five years ago.
Today, its products are available in 40 countries and the company expects to generate revenue of $ 1.2 billion in 2021. After closing its latest round of financing, Genki Forest is valued at $ 6 billion.
Industry watchers frequently compare upstarts to giants like PepsiCo and Coca-Cola, but founder Binsen Tang has a background in technology and has funded ELEX Technology, a social games company that was successful internationally.
“China doesn’t need any more good platforms,” Tang told his team in 2015, “but it does need good products.”
Leveraging China’s strong distribution network, high-speed manufacturing capabilities, and a vast data set that enables comprehensive digitization, Genki Forest sells more than 30% of its products online.
“Everything feels good at the company,” said venture capitalist Anna Fang. “The space, the founder, the products and the back-end … exemplify the new Chinese consumer brand.”
Mike Vernal of Sequoia describes how to design feedback loops in search of a fit between product and market
Mike Vernal from Sequoia joined us at TechCrunch Early Stage: Marketing and Fundraising to discuss how founders should approach product market fit, with a specific focus on pacing.
It does not mean fast in the riotous, reckless, riotous kind of sense. It means fast in a consistent, manic way, getting a little better every day. And actually, it’s one of the main things we look for, at least when evaluating a team: how fast they constantly move.
As China reorganizes regulations, tech companies suffer
Alex Wilhelm spent the end of last week and the beginning of it analyzing Chinese regulations targeting its education technology sector, with the aim of understanding “precisely what is happening with the various regulatory changes.”
“For startups, regulatory changes are not a fatal blow; in fact, many Chinese tech startups will not be affected by what we’ve seen so far, ”he writes. “But overall, it appears that the risk profile of doing business in China has increased.”
Automakers have battery anxiety, so they’re taking control of supply
To ensure a constant supply of batteries, automakers are increasingly looking for joint ventures.
“As if you were VW and said: ‘We are going to be 50% electric in any year’, but then the batteries do not appear, you are bankrupt, you are dead”, Sila Nano. CEO Gene Berdichevsky said in a recent interview.
“Their scale is so great that even if their cellular partners have promised to deliver, automakers are afraid they won’t.”
Pro tips from the team behind Kickstarter’s most funded app
The memoryOS team “spent countless hours researching the crowdfunding tips and tricks trap” before it successfully became the most funded app on Kickstarter, writes company CEO Alex Ruzh in a guest column. .
“We share our approach (and secrets) to creating a successful crowdfunding campaign because we know how difficult it can be to launch your own product,” he writes.
SOSV Partners Explain How Deep Tech Startups Can Successfully Fundraise
Startups developing so-called deep technology often find it challenging to raise capital for various reasons.
At TechCrunch Early Stage: Marketing and Fundraising, two seasoned investors, SOSV partners Pae Wu and Garrett Winther, spoke on the topic and advised startups facing a challenging fundraising journey.
Payment is the key to frictionless B2B e-commerce
The processing of payments, credits and authorizations for B2B purchases is handled electronically, but that is not a panacea.
For example, volume salespeople prefer to work through traditional accounts payable systems rather than paying service fees that smaller companies accept as a cost of doing business.
However, the combination of fraud and identity protection with credit management and digital payments “creates a powerful network, the kind that can not only build trust, but also enable large-scale one-click transactions.” says Andrew Steele, an investor at Activant Capital.
Cowboy Ventures’ Ted Wang: CEO coaching is about ‘having a second set of eyes’
At TechCrunch Early Stage: Marketing and Fundraising, Cowboy Ventures’ Ted Wang spoke about why he encourages his portfolio founders to work with executive coaches.
I don’t think I should limit the advice of people who “have been there, have done that.” I think it is very important to receive input from these people, but in terms of personal development, I think you need information from people who understand how human beings listen, learn and grow.